Return Policy
Effective Date: 20/05/2026
Website: gourishiayurveda.com
At Gourishi Ayurveda, we strive to provide high-quality Ayurveda and wellness products to our customers. Please read our Return Policy carefully before making a purchase.
1. Eligibility for Returns
Returns are accepted only under the following conditions:
- You received a damaged product
- You received the wrong product
- The product was defective upon delivery
- The item was missing from your order
To request a return, you must contact us within 24–48 hours of receiving the product along with proof such as photos, videos, order details, and packaging images.
2. Conditions for Return
To qualify for a return:
- The product must be unused and unopened
- The product must be in its original packaging
- All labels, seals, and accessories must be intact
- Proof of purchase/order confirmation must be provided
Gourishi Ayurveda reserves the right to reject return requests that do not meet these conditions.
3. Non-Returnable Products
Due to hygiene, safety, and wellness reasons, the following items are not eligible for return:
- Opened or used products
- Products damaged after delivery
- Products without original packaging
- Products purchased during discounts, clearance sales, or promotional offers
- Products returned without valid proof or after the allowed return period
4. Return Approval Process
- Once your request is received, our team will review the issue.
- We may ask for additional information or evidence before approving the return.
- Approved returns may be eligible for replacement or refund, depending on the situation.
5. Return Shipping
- Customers may be responsible for return shipping charges unless the return is due to our error (wrong, defective, or damaged product).
- We recommend using a trackable shipping service for returns.
6. Replacement Policy
If a replacement product is approved:
- The replacement will be shipped subject to product availability.
- Delivery timelines for replacement items may vary based on location and stock availability.
7. Health & Wellness Disclaimer
As Ayurveda and wellness products may affect individuals differently, returns or refunds will not be accepted based on personal expectations or results after product use.
8. Contact Us
For return requests or support, please contact us through our website:
Website: Gourishi Ayurveda